Our financial policies have been written to clearly explain your responsibility for the services provided to you. If you need further information about any of these policies, please ask to speak with our Billing Coordinator.
Our office personnel will be glad to assist you, answer any questions you may have and help with your payment arrangements before your surgical procedure. Your payment to Houston Orthopedic Surgery Center is for the facility fee only. You will receive a separate bill from your surgeon, anesthesia personnel and pathologist. Call HOSC for contact information to make arrangements with those providers.
Insurance and Billing
Before Your Surgery: A representative of the Center will contact you to obtain insurance information to simplify the registration process. If you will not be available by telephone, call the Center at 478-971-2252 between 7 a.m. and 4 p.m.
It is your responsibility to determine, in advance, the extent of your insurance coverage. You may need the assistance of your insurer, your employer or your doctor. Prior approvals or second opinions required by your insurance must be obtained in advance of surgery.
The Day of Surgery: Be sure to bring your insurance identification card. Most of your paperwork will be completed in advance, but we still need to verify all insurance information. You will also need to bring a valid photo Identification card.
As a courtesy, you will receive a call from a surgery center financial team member prior to surgery to discuss your financial responsibility.
If you do not have insurance coverage, you will be required to pay the Center prior to admission. Our business office will provide you with an estimate prior to surgery and a final total after the procedure is completed. You may pay by MasterCard or Visa.
If you have used anesthesia or pathology services during your procedure, you will make payment arrangements directly with the service provider.
Work-Related Surgery: If your surgery is the result of an accident at work, we will require specific information before surgery including the name of your employer’s workman compensation carrier, the agent or person to contact at work, the complete address of your employer at the time of injury, the date and time of your injury, the time of your accident and your claim number as well as an approval for your surgery.
Third-Party Liability: If you are seeing us as the result of an accident or an injury for which another party is responsible, we will require information about the party financially responsible for your care prior to your surgery. In the case of an automobile accident, we will require your automobile insurance information. If we cannot obtain this information and verify coverage, we will ask that you pay us directly for the services we provide you.